WorkWave: Setting New Benchmarks in the SaaS Industry

Appointing New Leadership Talent to Power Through the Next Growth Phase


Key Takeaways

  • WorkWave appoints Joseph Pascaretta as the new COO and Jacob Olins as the Vice President of Financial Services.
  • The company experiences a year of sustained market growth, with a 51% increase in total software bookings YoY.
  • The new appointments are expected to enhance WorkWave’s expertise in business operations, customer experience, and financial services.

About WorkWave

For nearly four decades, WorkWave has stood as an icon in the Software-as-a-Service (SaaS) industry. Specializing in field service and last-mile software solutions, the company is a crucial enabler for businesses at all stages—right from marketing to financial transactions. With an unwavering commitment to helping service-oriented companies maximize their full potential, WorkWave is trusted by thousands of customers across multiple industries including pest control, HVAC, and last-mile delivery, among others.

Fresh Leadership to Carve New Milestones

On August 22, 2023, WorkWave announced the strategic appointments of Joseph Pascaretta as its Chief Operating Officer (COO) and Jacob Olins as the Vice President of Financial Services.

David F. Giannetto, CEO of WorkWave, expressed his enthusiasm, stating, “We are thrilled to welcome Joe and Jacob to the WorkWave family. Their extensive experience and proven track records embody the vision and culture of excellence that further strengthens our commitment to providing best-in-class solutions to our valued field service customers.”

Joseph Pascaretta: The New Architect of Operations

Taking the reins on August 7, Joseph Pascaretta brings with him a legacy of leadership roles at Dun & Bradstreet, Infor, and HTC Global Services, among others. He will oversee business operations, program management, customer service, and support, aiming to synchronize these facets to realize WorkWave’s overall vision.

In response to his new role, Joseph Pascaretta mentioned, “WorkWave’s growth isn’t just consistent, it’s truly impressive, marking significant advances each quarter. I’m very eager to build on the success the team has already accomplished, and continue to show why WorkWave is the market leader. Together, we’re poised for even greater achievements in the future.”

Jacob Olins: Orchestrating Financial Innovation

Jacob Olins started his term on July 10 and will be at the helm of WorkWave’s payments and financial service products. With a decade-long experience in financial services and technology, Olins is expected to lead the company’s venture into new areas of fintech innovation.

Jacob Olins shared his excitement, saying, “I’m honored to be joining the WorkWave team. WorkWave has shown its ability to thrive despite a challenging economy. I look forward to working together with this exceptional team, who have a proven track record of excellence in the industry.”

The Power of Sustained Growth

One of the key indicators of WorkWave’s resilient market stance is the 51% YoY increase in its total software bookings for Q2. The impressive growth rate predicts that the company is on track to reach half a billion dollars in revenue this year, solidifying its role as an industry leader.

What Lies Ahead: M&As and Fintech Innovation

The appointments come at a time when WorkWave is focusing on growth, development, and mergers and acquisitions (M&As). Pascaretta’s operational leadership and Olins’ expertise in financial technology are expected to catalyze these strategic moves, making WorkWave a tour de force in the SaaS industry.

WorkWave’s relentless drive for excellence and innovative solutions in a dynamically evolving market sets it apart as a true leader. With fresh talent in its leadership ranks and a booming growth rate, the company is well-positioned to set new benchmarks in the SaaS industry.

Written by Shantel

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